Handle Time Down 29% and Customer Satisfaction Up 36%

Our client was looking for a way to develop a better way for their associates to handle their high-value customers. With our help they were able to get their current associates up to date on best practices.

A Clear Vision Spurs Sales and Service

A near-shore team of brand ambassadors help guide online customers through the sales and service journey.

Human Touch + Data-driven Insights = Successful SMB Growth

Car rental cracks the SMB market by balancing a supportive human touch with advanced data analytics to grow revenue and create trusted relationships.

Sophisticated Analytics Delivers the Goods

Customer analytics helps gather actionable insight and drive impressive sales growth.

Intelligent automation quickly crushes average handle time

A combined force of humans and technology created immediate results.

Agile Outsourced Support From Day One

End-to-end outsourced support delivers best-in-class results