March 6, 2019 Case Study Human touch + data-driven insights = SMB growth Car rental cracks the SMB market by balancing a supportive human touch with advanced data analytics to grow revenue and create trusted relationships Automotive
August 30, 2018 Case Study Eliminating customer blind spots Top automaker quickly integrates millions of data points to work smarter and increase revenue Automotive
June 15, 2018 Case Study Mobile app innovation driven by customer insight Real-time analytics enable positive user experiences with mobile app Automotive
January 4, 2018 Case Study Expert associates pave a path to better results Expertise creates efficiencies and better experiences Automotive
October 30, 2017 Case Study Ready, set, go! A leading auto manufacturer drove customer loyalty with an integrated approach to customer experience Automotive
August 14, 2017 Case Study Speed and focus Carmaker onboards service associates faster and better with next-gen training Automotive
December 13, 2014 Case Study Higher satisfaction and a $50M increase Realizing a lack of customer-centricity, our client noticed their customer experience ratings were dead last, and this was costing them business. We helped provide a better CRM and database solution Automotive
December 12, 2014 Case Study Automobile marketing with no blind spots Our client was looking to better understand the buying habits and lifecycle of their customer base. We developed an analytics-driven solution that provided a better idea of who their customer is. Automotive
December 8, 2014 Case Study BMW drives the dealer experience forward BMW was looking to better understand the journey of their own customers so they could enhance the overall dealer experience. We helped overhaul their relationships with dealerships. Automotive
December 8, 2014 Case Study Driving lease loyalty A global auto manufacturer uses data analytics to increase lease renewals and new vehicle sales Automotive
