Serendebyte can provide a set curriculum and an experienced Pega architect to resources fresh from Pega’s training program to help give supplemental information and real world exercises to provide valuable experience and help solidify the lessons they received from Pega training. This service has been leveraged by other Pega partners we have worked with to help newly trained SAs to the next level. Serendebyte offers an Enablement Coach to customers that are new to Pega, or that want to bring new resources on. Though enablement is always a goal of an implementation project, generally when the project is in full swing and the go-live date is approaching, enablement tends to fall by the wayside. To break this cycle, Serendebyte offers an Enablement Coach, an LSA level resource who is independent of the delivery team. This resource is assigned to customer resources as a coach and instructor, and is responsible specifically for enablement. This ensures that no matter how busy the delivery team is enablement will continue and will allow customer resources to take on increasingly difficult tasks instead of being assigned only simple tasks when no one is available to coach them.