AI-enhanced CX for Leaders - Meet Ian
For the CX leader, it’s an advisor: Empower leaders to make better, faster decisions with actionable information to accelerate operating efficiency, growth opportunities, and customer insights.
More insights from TTEC
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Podcast: WebPT Chief Customer Officer strengthens the customer experience
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Major payer blends Work At Home model with innovative coaching rigor to drive conversions
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Full throttle CX: Re-engineering customer care for a global OEM
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Language barriers? AI-powered translation is breaking them down
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Behind the screens that drive consumer tech efficiency
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Humanity First: Everyone belongs, every voice matters
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Podcast: Apple's $2 billion lesson in fraud prevention
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Contact center KPIs that actually matter for patient experience
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Returns don’t have to be painful: 3 RMA fixes that work
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Survey: AI is here to help, but customers still want human touch for big purchases
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Phased, custom training helps benefits company scale performance, hit quality targets
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Cirque du Soleil offers ringside seat to superior CX with Work At Home model
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