Service to Sales

Our award-winning Service to Sales solution combines AI, sales
conversion strategy, and expert-led coaching to unlock sales through
customer service—without compromising experience.

65% of contact center interactions
contain sales potential.

Our conversational intelligence platform identifies those moments and arms your team with customer experience solutions that close the gap between service and sale.

Proof not promises:

2X

increase in net revenue

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18K+

incremental sales/month from care channels

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27%

lift in revenue per associate

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280%

growth in gross phone adds

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Lead generation starts with listening

Our lead generation model doesn't rely on scripts—it listens.

We use behavioral data and intent recognition to deliver predictive, real-time insights that anticipate upsell/cross-sell opportunities during active service engagements.

Using our proprietary SalesPATH platform,
reps gain access to:

AI-recommended
offers

Smart playbooks
personalized by
customer profile

Two employees sitting in a conference room

On-the-floor
enablement with
no classroom time

This is sales conversion strategy in action—designed to increase conversion rates and shorten time-to-close.

Human + tech: Better customer sales outcomes

We elevate customer sales by combining emotional intelligence with automation.

Whether it's a churn-risk interaction or a routine query, associates respond with relevance, empathy, and offers that make sense—driving loyalty and revenue simultaneously.

Measurable growth. Repeatable success.

Improved CSAT and NPS

Reduced AHT

(Average Handle Time)

Increased LTV

(Customer Lifetime Value)

Lower CAC

(Customer Acquisition Cost)

AI coaching that drives performance

Our AI-powered coaching platform turns data into outcomes.

Sales leaders access trend insights, performance diagnostics, and feedback loops to drive behavior change and boost revenue-generating activity across every team.