RETAIL AND ECOMMERCE
            CX: It's always
            in style
        
        The tech and talent to exceed customer expectations
Contact usRETAIL AND ECOMMERCE
            CX: It's always
            in style
        
        
            The tech and talent to
 
            exceed customer expectations
        
                    Great CX and lower cost
                    to serve is in the bag
                
                With changing consumer demands, it's more important than ever for retail CX leaders to make customer interactions as easy and convenient as possible, both online and in store. Shoppers want easy, fast access to the information they need — 24/7 and in the channel of their choice. Our innovative digital tools can help predict customer behaviors based on intents and create efficiencies throughout the entire customer journey at a lower cost to serve.
We help retail brands stay ahead.
- Brick and mortar-enabled
- Marketplace
- eCommerce/brands
CX solutions
built for the Retail and eCommerce industry.
Contact center as a service
Highly scalable cloud customer and employee experience technology.
Learn more 
                    Back-office streamlining speeds up retailer’s hiring process
By deflecting email inquiries, TTEC cut resolution time by 40%.
 
                    How a sporting goods brand scored better resolution rates with a deep dive into the customer journey
TTEC helped identify and fix problems that delayed the customer warranty process.
                    Reduce effort and elevate
                    your customer experience
                
Unlock customer value by acting on true intent in the retail industry.
your customers say buy instead of bye
 
                     
                         
							 
																	 
         
         
         
         
         
         
         
         
         
         
        